Why Choose a Tape Provider with a Direct Sales Force?
The shortest distance between two points is a straight line. You learned that in elementary school math class.
Here’s something you might not know: To shorten the distance between your tape product question and an actionable answer, always partner with a tape provider that has a direct sales force like ABI Tape.
Why? Let’s look at what ABI Tape’s direct sales force can do for you or your business – and how the competition just doesn’t stack up.
We respond quickly and effectively
The representatives on ABI Tape’s direct sales team can offer valuable insight into our products, make recommendations and resolve account issues quickly.
Want to try a free sample? Reach out to the direct sales force. Checking on the status of your most recent order? Our direct sales force can help you with that. Curious of prices on our diverse product line? Wouldn’t you know it – the ABI Tape direct sales team has you covered.
“All our clients are equally appreciated members of the ABI Tape family.”
We make house calls
Real customer support shouldn’t always happen over the phone. ABI Tape’s direct sales team spends a lot of time traveling to our customers’ work sites to learn more about who they are and how they operate. We service people all over the country, so we’re willing to make the trip wherever you are.
It doesn’t matter whether you’re a big business or a small one, a high- or low-volume customer, a fresh face or a long-time client. All the companies we work with are equally appreciated members of the ABI Tape family.
We forge connections
We train our direct sales force to field any question our customers might have, but occasionally you’ll want to bring in an expert opinion before you buy. We get it. ABI Tape specialists know all the complex technical information on our products, and our direct sales team has them on speed dial.
Truth be told, we want your business and the opportunity to prove our worth to you as a partner. That means connecting you with the right ABI Tape specialist to get to the heart of the issue, no matter how complicated.
“Direct sales leverages historical data from each customer’s account.”
We notice trends earlier
When a direct sales force keeps the greater business attuned to the needs of distributors and end users, everybody benefits.
How? Direct sales leverages historical data from each customer’s account to determine the best course of action in any scenario. Past orders, organizational changes within your company, shifts in your production process – all the information you share with our sales team goes toward finding the right tape product for your business and improving our customer service capabilities.
In addition, ABI Tape remains vigilant to trends emerging in your sector. We’re always looking for new ways to serve the many industries that turn to us for bonding, holding, protecting and transferring solutions. Let us know where our competitors leave gaps. We’ll try our best to step in and fill them.
So, what’s the competition doing?
Many of our competitors don’t see the value in a direct sales force, so they redirect client calls to their corporate office. Who knows if you’ll ever get through to the experts you need to make an informed decision.
And those who do have a direct sales force don’t manage theirs like ABI Tape does. The other guys will most likely outsource their sales operations to a third party handling sales for several different organizations. What are the chances that an third-party sales team understands high-performance tape products, your business and your market as well as an in-house direct sales force? Slim to none, we think.
If you’re considering an investment into industrial tape products for your business or thinking about making the switch to a tape provider who can offer you more, put your trust in ABI Tape and its direct sales team.